Our customers have spoken and named KellyOCG a Recruitment Process Outsourcing (RPO) leader in the EMEA region on the 2021 Baker’s Dozen Customer Satisfaction Ratings. An annual ranking, the list examines buyer feedback in three categories – breadth of service, deal size, and quality of service – to determine overall RPO leaders.
“It’s an honor to be recognised by our customers as a leader in all categories on the Baker’s Dozen list. Quality and breadth of services are critical components of our RPO solutions to support all customers with their talent attraction needs – especially in today’s complex labour market,” said Richard Bradley, VP EMEA, Business Leader RPO International and Managing Director UK& Ireland.“Our ranking reaffirms that we’re providing customers with the service and solutions they need to solve their unique workforce challenges.”
By prioritizing customer relationships, the KellyOCG EMEA team gains a deeper understanding of their workforce needs and builds a customized solution that balances a people-first approach with the right technology, connecting customers with right talent quicker.
KellyOCG was also recognized as a 2021 mid-size deal RPO leader and an RPO leader in the APAC region. This is the second consecutive year KellyOCG APAC earned this ranking.
“We’re seeing an increased demand for RPO solutions in the EMEA region as organizations struggle to attract the right talent to fuel and grow their business,” added Richard Bradley. “Our ranking on the Baker’s Dozen list reaffirms we’re a provider of choice in EMEA and for mid-size organizations with lower hiring volumes.”
KellyOCG’s agility enables the team to support customers with modular RPO solutions or manage a customer’s end-to-end program – from requisition to employee onboarding. By combining market intelligence and proprietary talent analytics with a deep understanding of the labor market, the team of experts drives program performance and helps clients make informed decisions about their workforce planning, attraction, and acquisition strategy.